Management Training Audio Program

Why most Service Advisor Pay Plans fail and how the best dealer groups are focusing on process rather than performance?

Most advisor pay plans reward performance regardless of why it improves!

Order your copy of this Audio Program for just $298 (plus S&H)

You can order this CD online or you can your order with Member Services by calling 800-321-5312 or dial 1-609-879-4456.

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Dealers who use Process-Based pay plans have been able to find and keep hidden service department profits, the money that gets left on the table every day.

Ray Branch, of the Keeps Corporation, tells us that this is accomplished by first throwing out your antiquated performance-based service advisor pay plans and then analyzing just where they are weak. Then you can focus on just what they are doing or not doing to improve your sales penetrations. Ray tells us to reward the process not the results - the results will always follow the process.

In this 90 minute Audio Program, you will learn:

• Getting to the next level of service department profitability is not a simple task. So simple pay plans will not get the desired results.
• The difference between process-based and performance-based pay plans
• A step-by-step process for designing and implementing these new pay plans in your dealership
• What results can be expected from the changed compensation plans
• How to avoid giving everyone a raise, just because the dealership spent extra money on marketing to bring in more customers
• Why sometimes NO PAY PLAN will work better with some employees
• How managers can apply "focused energy" on the things the dealer wants done, EVEN WHEN THE MANAGER IS NOT LOOKING!
• And much more

Ray will outline how dealers are leaving money on the table in service and how by learning to spot and correct selling-behavior deficiencies, dealers and service managers can see marked improvement in sales and profits in service.

Who would benefit from this Audio Program
Service Managers, Dealers, GMs and Controllers - and anyone interested in moving your service department to the next level.

You will receive a CD of this management training session plus a copy of the handouts.  You can order this CD online or you can your order with Member Services by calling 800-321-5312. Or from outside the U.S. and Canada call 609-879-4456.

Money-Back guarantee of satisfaction
There's no risk. If you're not satisfied with the program, for any reason, just let us know. We'll refund 100% of your purchase price. 


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