David Summers: How to Make Parts eCommerce Work for Your Dealership... It's more than just eBay!
If you've tried selling parts online but gave up due to too much work for too little profit, you need to take another look. The business model has changed. Thursday, July 31st
Don't overlook the potential of Parts eCommerce. eBay might be the default option for most dealership parts managers trying to make some money with online parts sales but it is far from the only option and might not be the best choice for your store. Join expert David Summers for a guide to available parts e-commerce choices and a framework to select solutions that best fit your dealership's parts operations.
Ed Kovalchick:The Habits & Practices of the Exceptional Service Manager
Some Service Managers are Business Builders...Others treat business like it is something that just happens! Learn what makes some Service Mangers truly Exceptional! Thursday, August 7th
The days when service could get by just waiting for customers to appear on the service drive are quickly coming to an end. Vast improvements in vehicle quality coupled with the lengthening of mfg. service intervals means you expect fewer cars in your service drive. The best service managers are planning now to re-invent their businesses to adjust to the new reality in service. This workshop is focused on what makes these service managers stand out in the crowd. Ed Kovalchick has traveled the country (and beyond) and has met a lot of truly exceptional service managers...join us for this workshop and hear Ed's take on what makes the best, the truly exceptional!
Joni Stuker: Effective Dealership BDCs... What's Working & What to Avoid
According to Joni Stuker there is a direct correlation between very successful dealerships and those employing an effective BDC strategy! Learn what is working for those who do BDCs best! Thursday, August 14th
Joni tells us that roughly 70% of all dealerships have something they call a BDC. But only a quarter of them are seeing any real or full success from the effort and expense. Join Joni as she explores what the most successful and effective BDCs have in common and how they make it work so well.