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Car Dealer Insider Feb 15, 2012
How sophisticated car dealers squeeze more value from their DMS Next to Personnel Expense, one of the biggest and more frustrating expenses on the dealership financial statement is the cost of computer services, specifically the Dealer Management System (DMS). Yet dealership managers and the DMS vendors agree on one thing, the dealers aren't squeezing all the value they can from their systems.
Wayne Youngs, a senior consultant with the Dealer Services Group of accounting and consulting firm Dixon Hughes Goodman (www.dhgllp.com), has presented three webinars in connection with the DealersEdge Management Education Program. The following white paper is based on those workshops.
Trend Spotting J.D. Power and Associates notes that the strong initial quality of 2009 model-year vehicles - which were produced during one of the toughest years for the automotive industry - has translated into historically high levels of vehicle dependability in 2012, according to the 2012 U.S. Vehicle Dependability Study released earlier this month.