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Articles & Archives
Parts Manager Mar 1, 2010

  • Internal parts sales – A source of extra profits?
    The amount of parts gross profit that's squeezed out of the new and used sales departments depends largely on where the dealer operator's focus is. If the dealership owner, who runs the whole show, puts more emphasis on vehicle sales and treats fixed operations more like a necessity, the chances of increasing internal parts profits are probably minuscule.
  • Mike Nicholes on “off-the shelf-fill-rates”
    While conducting a review of the service and parts departments in a big Ford dealership a few years ago, one thing came across loud and clear: the technicians thought the parts manager did a poor job of keeping fast moving parts available. Now there is nothing new in that. Techs always think the parts manager does a poor job.
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