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Articles & Archives
Service Advisor Apr 1, 2008

  • How to handle repairs on vehicles that your store didn't sell
    In case you haven't noticed, there has been a push over the last ten years or so for dealership service departments to "take back the aftermarket." Followed to its logical conclusion, that mantra often means working on vehicle brands that your dealership does not sell. Is that a problem or an opportunity for you?
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