DealersEdge | Enhance The Customer Experience: Strategies for Service Managers and Fixed Ops Directors

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Enhance The Customer Experience: Strategies for Service Managers and Fixed Ops Directors

Featuring: Greg Criss - Criss Consulting
Air Date: September 20, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Program Length: 45 minutes
SKU DTI3

Shaping exceptional customer experiences in dealership service departments is pivotal to the long-term success and profitability of a business. Discover effective strategies and best practices to foster repeat business in your service department, ensuring long-term success and customer loyalty. Don't miss this opportunity to learn how to elevate your service department's performance and create a lasting relationship.

Greg Criss is a highly respected figure in the automotive industry, known for his expertise in dealership fixed operations and customer experience improvement. With over 35 years of experience as a Fixed Operations Director, Greg has a proven track record of enhancing net profit and customer satisfaction for dealerships across the United States. Since founding Criss Consulting in 2006, he has helped numerous dealerships through strategic consulting, training workshops, and speaking engagements.