The Only Auto Industry dealership management training and resource that
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Is both Very Convenient and Very Cost Effective
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Covers All Management Positions in Today's Dealership Environment
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Is a Living Collection of Management Resources. Content is updated and changes every week!
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Keeps you directly in touch with what is working successfully for other dealerships and managers in the industry!
Upcoming Live Events
Why Do Service Advisors Hate to Sell? Striking the Balance Between Sales and Trust
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Featuring: Greg Criss - Criss Consulting
Air Date: March 21, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Our 2025 Auto Industry Outlook
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Featuring: Alan Haig - Haig Partners
Air Date: February 20, 2025
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Cybersecurity Lessons from 2024: What Every Dealership Must Do in 2025 to Stay Secure
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: February 6, 2025
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Thriving in a Dynamic Parts Market: Matrix Pricing and Margin Protection
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Featuring: Chuck Hartle’ of PartsEdge
Air Date: December 19, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Stomp Out Stupidity (SOS) in 2025!
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Featuring: Brooke Samples
Air Date: December 12, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Cyber Threat: EDR Killers - What Every Dealership Needs to Know
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: December 12, 2024
2pm Eastern / 1pm Central / 12pm Mountain / 11am Pacific
The Windows 10 Dilemma: Time's Running Out for Dealerships
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: October 16, 2024
11am Eastern/ 10am Central / 9am Mountain / 8am Pacific
Navigating Buy/Sell Due Diligence:
Essential Strategies for Dealers and Controllers
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Featuring: Jayson Crouch Managing Director - Derek Garber Vice President Haig Partners
Air Date: September 26, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacificc
Enhance The Customer Experience: Strategies for Service Managers and Fixed Ops Directors
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Featuring: Greg Criss - Criss Consulting
Air Date: September 20, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
The CDK Global Breach:
Prevention, Recovery, Insurance and Lawsuits
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Featuring: Jeremy Epstein and Christopher Wilkinson - Crowe
Air Date: August 22, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Unlocking the Future:
Emerging AI Applications for Auto Dealerships
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Featuring: Stefan Drechsel - Dealer Tech Nerd, RockED
Air Date: August 15 , 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Facility Updates and New Construction Come With Tax Implications
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Featuring: Edward D. Meyette, CPA, Partner at Crowe
Air Date: August 8, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Effective Hiring in Dealerships: The Power of Assessment Programs for Managerial Roles
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Featuring: Art M. Niemann, President - Niemann Profiles
Air Date: July 25, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Is It Time To Sell Your Body Shop?
Market Insights and Considerations
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Featuring: David Roberts Founder and Managing Director, and Madeleine Roberts Rich Senior Associate - Focus Advisors
Air Date: July 11, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Navigating the Aftermath:
Strategies to Mitigate Future Disasters Post-CDK
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: July 9, 2024
11am Eastern/ 10am Central / 9am Mountain / 8am Pacific
Strategic Growth Through Acquisition
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Featuring: John Davis and Pete Thiel Managing Directors - Haig Partners
Air Date: Thursday June 13 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Artificial Intelligence Opportunities & Challenges for Auto Dealerships
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: June 6, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Build Your Dream Team: Mastering Key Employee Acquisition, Engagement and Retention
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Featuring: Rebecca Chernek - Chernek Consulting
Air Date: May 16, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Build Your Dream Team: Mastering Key Employee Acquisition, Engagement and Retention
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Featuring: Neal Wicks and Tim Daum - Crowe
Air Date: April 25, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Expense Control: Targeting Profitable Categories for 2024
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Featuring: Brooke Samples - Profit Blueprints
Air Date: April 18, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Digital Marketing Lead Source Analysis
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Featuring: Ed French of AUTOPROFIT
Air Date: March 21, 2024
1 pm Eastern/12 pm Central / 11 am Mountain / 10 am Pacific
Geo-Fencing: A Powerful Tool That Can Give Your Dealership An Edge
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Featuring Steve Kwiatkowski - Liqqid Systems Group
Air Date: March 14, 2024
1 pm Eastern/ 12 pm Central / 11 am Mountain / 10 am Pacific
How to Plan and Manage a Pay Per Click Campaign
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Featuring: Alex Melen - SmartSties
Air Date: February 29, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Effective BDC Metrics and Goals
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Featuring: Joni Stuker Owner Connect
Air Date: February 22, 2024
1 pm Eastern/12 pm Central / 11 am Mountain / 10 am Pacific
Effective Design and Manpower Requirements for Impactful Social Media Marketing
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Featuring: Kymber Heinze - SmartSites
Air Date: February 8, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
How Dealerships can Employ Email and SMS Marketing Effectively
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Featuring: Ashley Ismailovski - SmartSites
Air Date: January 18, 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Driving into the Future: Our 2024 Industry Outlook
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Featuring: Alan Haig of Haig Partners
Air Date: Wednesday January 10 2024
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
What Auto Controllers Have to Pay Attention to in January of the New Year
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Featuring: Brooke Samples - Profit Blueprints
Air Date: December 14, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Closing the Books on 2023: A Step-by-Step Process
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Featuring: Brooke Samples - Profit Blueprints
Air Date: December 7, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Capture Record Net Profits Through Expense Management
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Featuring: Brooke Samples - Profit Blueprints
Air Date: November 9, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Danger Signs In Your Used Car Inventory
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Featuring: Ed French of AUTOPROFIT
Air Date: October 26, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Trends Impacting Automotive Retail in 2023
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Featuring: Alan Haig of The Haig Partners
Air Date: September 21, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
A Secure Solution For Dealerships To Receive Customer Files
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: September 7, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Exploring Daily Operating Control (DOC) and
Dashboards for KPI Monitoring and Financial Control
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Featuring: Featuring Rob Campbell and Yvette Antoniou from Withum
Air Date: July 27, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
How to Reignite Dormant Leads in your CRM with
State of the Art AI- Artificial Intelligence
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Featuring Vikrant Pathak, CEO and Chief Data Scientist at myautoIQ
Air Date: July 20, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Case Study: How Good Brothers Dodge Changed
their Service Process and Doubled Sales per R.O.
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Featuring John Sheriff and Steve Kwiatkowski
Air Date: June 22, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Telecom Solutions for Auto Dealerships
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Featuring: Phillip Sherman, Telecom Advisors Group
Air Date: June 8, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Digital Automotive Search Marketing Update
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Featuring: Alex Melen of SmartSites
Air Date: April 27, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ChatGPT Opportunities for Auto Dealerships
What You Need to Know NOW!
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Featuring: Alex Melen of SmartSites
Air Date: April 11, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Balance Sheet Health Turn Assets Into Profits & Paper Profits into Liquid Cash
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Featuring: Brooke Samples of Profit Blueprints and Author- “Dealership Accounting Guide”
Air Date: March 30, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
FTC Safeguards Rule – An Important Update
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Featuring: Erik Nachbahr - Helion Technologies
Air Date: March 16, 2023
2pm Eastern/ 1pm Central / 12pm Mountain / 11am Pacific
Car Dealers: What to Expect in 2023…
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Featuring: Alan Haig of the Haig Partners
Air Date: February 16, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
General Manager Pay Plan Winning Strategies
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Featuring: Ed French of AutoProfit
Air Date: Feburary 9, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Everything Auto Dealers Need to Know about
IRS Form 1099-NEC
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Featuring: Rob Campbel, Advisory Managerl & Kristin Reese-Scalabrino, CPA and Tax Manager
Air Date: January 12, 2023
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Service Management: When Pay Plans Go Off Track
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Featuring: Rob Campbell & Michele D’Antonio - Withum
Air Date: December 15, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
How To Maximize Your Warranty Reimbursement Rates
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Featuring: Rob Gehring & Doug Thompson of Fixed Performance Inc
Air Date: December 1, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Parts Management: Forced Stock Identification and Control
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Featuring: Chuck Hartle’ of PartsEdge
Air Date: November 10, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Service Advisor Pay Plan Options… Defining Real Pay for Performance
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Featuring: Rob Kealey - Sigma Marketing
Air Date: October 11, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
BDC Pay Plan Options…
Defining an Effective Pay for Performance System
Get Access To This Update By Requesting A Free 30 Day Trial DealersEdge Membership- Details Here
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Featuring: Joni Stuker-Davis
Air Date: October 6, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Pay Plan Metrics and Engineering for Parts Managers
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Featuring: Chuck Hartle’ - PartsEdge
Air Date: September 20, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Monthly Process to Validate Your Parts Inventory Value to the General Ledger
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Featuring: Chuck Hartle’ - PartsEdge
Air Date: August 25, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Increased IRS Enforcement – Form 8300 – Needs Review
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Featuring: Rob Campbell and Jennifer Moylan of Withum
Air Date: August 18, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
Re-Engineering Used Vehicle Manager Pay Plans
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Featuring: Ed French - AutoProfit
Air Date: August 11, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
The Future of Your Franchise?
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Featuring: Alan Haig of Haig Partners
Air Date: July 28, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
F&I Pay Plan Options and Choices
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Featuring: Becky Chernek - Chernek Consulting
Air Date: July 21, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
BDC Managers: Adjusting to a Changing New and
Used Vehicle Marketplace
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Featuring: Joni Stuker-Davis from Owner Connect
Air Date: June 16, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
General Managers: What to Know and How to
Manage Fixed Operations Departments
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Featuring: Rob Campbell - Withum
Air Date: June 9, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Buying and Selling in a Hot Market
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Featuring: Alan Haig of the Haig Partners
Air Date: May 19, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Used Car Challenges in 2022 – New Plan Needed
Get Access To This Update By Requesting A Free 30 Day Trial DealersEdge Membership- Details Here
Featuring: Ed French of AUTOPROFIT
Air Date: May 12, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Dealership Disaster Recovery Planning
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Featuring: Brooke Samples - Profit Blueprints LLC
Air Date: April 28, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Future of Dealership Body Shops
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Featuring: Gary Edwards - Automotive Performance Coaching
Air Date: April 21, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Seeking the Best Organizational Design for Your Auto Group Future
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Featuring: Alan Haig of The Haig Partners
Air Date: March 24, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY How to Become a Trusted Service Advisor… Word Tracks for Success
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Featuring: Greg Criss - Criss Consulting LLC
Air Date: March 17, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
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ARCHIVED MEMBERS ONLY Used Car Inventory & Margin Challenges in a Deflating 2022 Market
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Featuring: Ed French of AUTOPROFIT
Air Date: February 17, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY BDC Challenges of Selling from a Limited
Inventory – Q&A with Joni
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Featuring: Joni Stuker-Davis of OwnerConnect
Air Date: February 10, 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
ARCHIVED MEMBERS ONLY Legal Challenges for Auto Dealers in 2022
Get Access To This Update By Requesting A Free 30 Day Trial DealersEdge Membership- Details Here
Featuring: Eric Chase, J.D. from Bressler Amery Ross
Air Date: January 13 2022
1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific