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Mastering Team Leadership in Auto Dealerships How Great Process Managers Can Become Exceptional People Leaders
Guiding Your Team to Exceptional Results
A comprehensive guide packed with proven strategies for team development, customer satisfaction, and operational efficiency. Master the art of employee management, conflict resolution, and industry adaptation to create a high-performing team that delivers exceptional results!
Most dealership managers excel at running a process. Whether it’s showroom sales, F&I, service lane, managing shop throughput or parts inventory, you know how to optimize operations for efficiency and profitability.
But when it comes to managing people - motivating, coaching, and aligning a team for peak Performance - it’s a different challenge altogether.
And it’s not your fault. Even the best business schools devote little time to teaching the leadership and team management skills that truly drive success in any business.
That’s why we created “Guiding Your Team to Exceptional Results” This comprehensive resource is designed specifically for dealership managers looking to sharpen their leadership skills and create a more engaged, high-performing team.
You’ll discover:
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Proven strategies for motivating and retaining top talent
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How to bridge the gap between process management and people leadership
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Techniques for reducing turnover and fostering a winning culture
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Real-world solutions to common dealership management challenges
Your dealership runs on great processes. Now, take your team leadership to a higher level for even better results and a more stable and happy workforce.
TABBED FOR EASY REFERENCE
TABLE OF CONTENTS
Foreword: Guide for Successful Management of Team Members in an Auto Dealership........................ iii
Chapter 1 Understanding the Dealership Ecosystem...........................................................................................1
Chapter 2 Developing the Core Strengths of Successful Dealership Managers...........................................7
Chapter 3 Essential Skills for Team Leaders........................................................................................................ 33
Chapter 4 Industry Knowledge and Situational Awareness of Industry Issues and Developments.... 55
Chapter 5 Harnessing and Improving Personality Traits for Managerial Success.................................... 73
Chapter 6 Pathways to Acquiring People Management Skills for Dealership Managers........................ 89
Chapter 7 Advanced Staff Management Strategies.......................................................................................... 103
Chapter 8 Promoting Innovation and Improvement: Cultivating a Dealership Culture of Growth....... 113
Chapter 9 Common Staff Management Problems and Solutions.................................................................. 117
Chapter 10 Development of a Personal Plan for Honing Your People Management Skills................... 129
Chapter 11 Leverage this Guide as a Reference Tool for Your Daily Staff Management Challenges...137
Hard Copy and PDF Available
Price $297 - Shipping is FREE
DealersEdge Member Price is $197 MORE INFO
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